Legal Marketing

KPI 106: Planning for Law Firm Growth

PLANNING AND DEVELOPMENT STRATEGIES

Explore how law firms can achieve sustainable growth by setting SMART goals, fostering attorney development, and embracing cross-practice synergies. Learn the importance of balancing expansion with operational readiness to maintain quality and service excellence, while strategically positioning for future opportunities in the legal industry.

KPI 105: Client Feedback and Process Refinement

FEEDBACK AND IMPROVEMENT for Law Firms

Collecting Client Feedback and Refining Operations Competing amidst pricing pressures and disruptive alternative legal service models demands operational excellence and fanatic client centricity. Systematically securing feedback, win/loss bench marking, and evaluating pricing efficiency arm law firms with insights to continuously gain competitive advantage. Implement Strategic Client Feedback Surveys While attorneys directly converse with active clients, […]

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